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IT Support Case Studies

  • Managed IT Services Case Study for Retail Industry

Case Study – Data Centre Refresh

December 24th, 2019|0 Comments

About Our Client Our client has been a leader in the Australian Footwear Retail Industry. They have always stood for their exceptional quality, all-day comfort, and premium leathers. They remain one of the [...]

  • IT Hardware Melbourne Railway Industry Case Study

Case Study – Firewall Upgrade

December 24th, 2019|0 Comments

About Our Client Our client is a huge distributor of luxury rail, rail tickets, and passes. They offer travelers widest selection of rail products across more than 50 countries. We mainly manage and [...]

  • VoIP Phone System Case Study for Religious Organisation

Case Study – VoIP Phone System Solution

December 24th, 2019|0 Comments

Problem Statement - Using VoIP Phone System over a decade We manage various IT services, including VoIP Phone systems. our client was a religious organisation that came to us with the problem of [...]


Here at HIOD IT we aim to work with small to medium business by managing and monitoring their IT infrastructure. Our team of IT experts are ready to solve any and all technical problems that you may have.

  • Managed IT Services – Let HIOD handle all of the headaches
  • Projects – HIOD can take care of the big changes

  • VoIP Phones-in – HIOD has the most user friendly VoIP solution ever

  • Shop – HIOD will get you the cheapest harware/software

  • Backups – Let HIOD manage all of you backups

  • Cloud solutions – Let HIOD take you to the future of IT

Managed IT Services

Here at HIOD IT, we have invested in some of the best software and technologies that allow us to effortless monitor your network all day, the whole year round. Our systems are so effective that we will most likely detect, and solve any problems before you are even aware of them. Even if your computer has simply got a slightly high CPU usage, we know and are actively fixing it.

Melbourne Business IT Support

Our Partner Network

HIOD IT has partnered with leaders in the ICT industry, to provide your business with a range of IT solutions.

IT Support Melbourne Freight and Logistics Industry

“We have been HIOD IT’s customer for over 6 years and I can honestly say that we have never been let down. In business, there is always the risk of things going wrong and it can make business owners nervous. However, we have such incredible confidence in HIOD IT because we know that they won’t leave a project until everything is working as it should. Their support is never ending, I would highly recommend HIOD.”

IT Support Melbourne Railway Industry Client

“HIOD IT has been supporting us for the past 3 years and look after our entire server infrastructure both here in Australia, as well as our New Zealand offices. They have been a very competent unit and have exceeded my expectations every single time. They have proven to be a good alliance and I recommend them without any hesitation.”

IT Services Melbourne Missions and Relief

“HIOD IT has been our IT provider for many years, and has demonstrated responsiveness and expertise across many disciplines. They have helped to develop solutions for us for changing email servers, consolidating websites, upgrading server hardware and monitoring network health. I am confident that HIOD IT will continue their excellent performance for many years to come.”