About

TEAM OF EXPERTS READY TO SOLVE ALL TECHNICAL PROBLEMS.

We specialise in working abreast with our customers in providing IT solutions that help solve business concerns.

Our services and solutions stack includes Managed IT Services, Cyber Security, VoIP Telecommunications, Cloud Computing and Hardware & Software procurement.

Establishment

HIOD IT was established in 2011, with great staff who have over 25 years of industry experience, the business was started with one goal in mind, to start a quality IT business to meet the demands of the IT market in the Melbourne area.

pat whelen
beliaikin

Helping Small Businesses

One of the biggest illusions in the IT industry is that small businesses do not need to worry about IT. We encourage SMB owners to call us for a FREE CONSULTATION about how IT can radically improve your small-med business.

Passion

We conceived this company to be more than a place of work. The goal we’ve had from the beginning is to create an environment where we break the slightly negative stereotype of an IT company.

We pride ourselves on being able to provide a first class level of customer service. For us, the people come before the profit.

Team member
Team member

Unique

The decision to take the leap into the market was made after months of research of which we concluded the following:

1. The IT market is overpriced
2. IT providers are supplying poor services
3. Unacceptable downtimes are widely accepted
4. There is a general lack of communication

HIOD IT aims to bring balance to the unreasonable IT market.

What is Managed
IT Services?

Managed IT Services (MIT) is a subscription program that hires a third party to manage your entire IT infrastructure. HIOD IT’s MIT package gives you unlimited support for a small month to month price. Basically, you get a large IT department at a fraction of the cost.

Why Choose HIOD IT

HIOD IT is a family owned, Australian operated, small business
focusing on providing quality IT Services to Australian businesses.

Services

We will always strive to serve
your business the best we can

Quality

The quality of our products and services
will always be the best of value

Customer Support

Communication is key!
Customer services will always be our priority

It makes sense

Statistics show that business owners are unquestionably turning towards MSP providers to take over their IT requirements. A recent survey conducted by Hurwitz & Associates showed that 70 percent of Managed Services clients used said services as a way to free internal staffers to work on strategic initiatives. 92% of those staff said they were achieving better service levels.

It just goes to show that Business owners and their employees are too valuable to have their time wasted thinking about IT. Had those worries over to HIOD IT so that you can focus on growing your business to new heights.

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Customer feedback rating

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Problems fixed on the first call

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Customer satisfaction

Ready To Get Started?

Use the below contact us form to fill in your details, a friendly HIOD IT staff member will be in touch.