Five reasons to outsource your IT services as an SMB

As a small to medium sized business, it is important to handle any of your technical problems with efficiency and speed. Today’s consumers continue to evolve and gain bargaining power over brands because technology increasingly allows them to do so. There is little room left for technological mishaps, as these could be damaging to your brand image and realistically, your bottom line. This blog post will highlight the benefits of outsourcing your IT services to a business IT support company in the dynamic competitive landscape. 

Reduced labour costs (no need to hire dedicated IT team)

Outsourcing to a managed IT services provider means that you have greater control of how much you spend on IT support, transforming the fixed cost of in-house IT employees to a variable one. HIOD IT offers a variety of Managed IT Services plans, so that you have the freedom to choose a plan that supports your goals and fits within your budget. Additionally, saving on labour costs will mean that your business could pass on the cost savings to consumers. 

IT outsourcing services can provide savings

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Access to a diverse IT skill sets and knowledge 

IT dedicated companies typically have access to a pool of employees with diversified experience and skills. Essentially, IT companies would have previously encountered and dealt with the majority of IT problems your small business may face. This can ensure that your IT needs are responded to and resolved quickly and efficiently. Conversely, an in-house IT employee only has isolated experience. We believe that collaboration and diversity are what drive success for businesses, and outsourcing to an IT services provider will offer you exactly that. 

Alleviates workload for your employees

Managed IT services ensures that your time and resources will be freed up such that your they will have more time to focus their energy on tasks that are directly related to their role. This is not only beneficial for the growth of your business, but it could help to enhance the well-being of your employees and improve employee morale and sentiment. 

IT outsourcing services can improve workplace

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Ability to maintain focus on core business 

Making the switch will take the complexity out of making important IT decisions that could impact your productivity and detract your attention away from your core business. With HIOD IT’s managed IT services, you will have peace of mind knowing that our experienced team will be immediately notified of any issues as they occur. Realistically, 80% of the problems we deal with on behalf of our clients are resolved within 5 minutes. This leaves you with more time to work on growing your small business.

Enhanced ability to compete against large players

Realistically, larger competitors will have the financial resources that allow them access to a dedicated IT division to handle business IT support. This capability is greatly minimised for smaller companies due to lack of similar financial capacity. Outsourcing to a managed IT services provider will allow your business to receive technology and IT support that is comparable to that of larger companies. As previously mentioned, one of the biggest benefits of outsourcing to an IT support company is reflected in the cost savings. More so, this will free up your business finances and grant additional financial capacity to successfully compete against the larger players in your industry. 

Contact HIOD IT 

If your small to medium sized business is considering outsourcing your IT services, do not hesitate to get in touch with HIOD IT. Our purpose is to deliver our clients high quality business IT support, which is reflected in our 100% customer satisfaction rating. We encourage SMB’s to contact us for a free consultation to get a headstart on your journey with HIOD IT.