What’s Changing?
Discontinuation of Free
Microsoft 365 Licenses
Effective July 1, 2025, Microsoft will discontinue the free Microsoft 365 Business Premium and Office 365 E1 grants for nonprofit organisations.
These grants will not renew after your next renewal date following July 1, 2025.
End of Support for
Windows 10
Windows 10 will reach its end of support on October 14, 2025.
After this date, Windows 10 will no longer receive security updates or technical support, posing potential security risks.
What This Means for You
License Expiration:
Your free Microsoft 365 licenses will expire at your next renewal after July 1, 2025.
Security Risks:
While Microsoft 365 apps operating on Windows 10 will continue to work and receive security updates until 2028, they will no longer receive new features after 2026.
Running Microsoft 365 on an unsupported operating system increases security and reliability risks, which is why upgrading to Windows 11 is strongly recommended.
Loss of Access:
You may lose access to essential tools like Word, Excel, Outlook, and Teams if no action is taken.
What You Can Do now
Audit Your Licenses
Identify who truly needs desktop apps. Review current user needs and adjust licenses accordingly.
Upgrade to Windows 11
Ensure compatibility and security by upgrading to Windows 11. Use Microsoft’s PC Health Check tool to verify device compatibility.
Transition to Microsoft 365 Business Basic
Consider transitioning to Microsoft 365 Business Basic, which offers free licenses for up to 300 users. Provides essential cloud services like Teams, Exchange, and OneDrive.
Consider Microsoft 365
Business Standard
For users who need full desktop apps, consider upgrading to Microsoft 365 Business Standard. Includes desktop versions of Office apps along with cloud services.
How to Check Your
Current Licenses
STEP 1: Log into your Microsoft 365 Admin Center at https://admin.microsoft.com/
STEP 2: Navigate to the “Billing” section and select “Licenses.”
STEP 3: Review the list of assigned licenses to determine your current plan.
Contact HIOD IT for Assistance
This information is provided to assist nonprofit organisations in understanding recent changes to Microsoft services. For official details, please refer to Microsoft’s official announcements.
https://learn.microsoft.com/en-us/partner-center/announcements/2025-may#10
Testimonials
HIOD IT has been an integral part of forming and executing our IT strategy. Through their expertise, advice, and knowledge of the industry and products, we have been able to save tens of thousands of dollars from our yearly budget by making our operations more efficient and finding deals specifically tailored to NFPs.
Their service has always been prompt, reliable, and professional, resolving all issues as they have arisen. On many occasions, they have gone above and beyond the contract to provide a level of service we did not expect.
Dan and his team have treated our business like their own and have always been a pleasure to deal with. I have no hesitation in recommending HIOD IT to you and cannot speak highly enough of what they have done for us
Alex Attard | General Manager, Faith Christian ChurchThe team at HIOD IT has proven to be flexible and adaptable in managing our IT systems and resource needs at Neuma Church as we grow and expand.
We value their willingness to understand our long-term goals and work alongside us to develop processes for the future.
The HIOD team has sought to cultivate a healthy business relationship with us and has consistently made the effort to engage with each of our staff members to provide personalised support.
We are happy to recommend their services
Neuma ChurchWe’ve used HIOD IT since April 2014, and have been continually impressed with their expertise and responsiveness. They have provided a wide range of services to us, including internet optimisation, server upgrades, cloud transition, and monthly systems monitoring.
We highly recommend their services.
Kien Bui, ACCI Missions & Relief HIOD IT has been managing Casey City Church’s IT assets for about 5 years. As such, I would have no hesitation to endorse them to any other Church or organisation that also has IT needs. HIOD IT oversees desktop support, Server management, our PBX Phone systems, any purchasing of technology assets and also installations of further upgrades. HIOD IT has a wonderful team to manage our IT network, ensuring it is operational 24/7”.
Shami, Casey City ChurchWe love the whole team at HIOD IT. Whether it is answering questions or rolling out new systems they never miss a beat. Always willing and able to find a solution that is right for us. Couldn’t recommend more!
Nathan McMillan, Faith Christian ChurchCost effective way of keeping your IT up and running smoothly. Give these guys a go!!
Gene Alessi, Core PrinciplesBRILLIANT, PATIENT, UNDERSTANDING, INNOVATIVE, EXPERIENCED AND EXTREMELY KNOWLEDGEABLE – The team and HIOD IT really do care about the operation and efficiencies of your business. They aren’t out to make money and do everything they can to find IT solutions that fit your business and budget. We honestly (and literally!) could not do what we do without them. Thank you team – you are amazing and we are beyond grateful for you!
Renee, Give. Lux GiftaryHIOD IT has been our IT provider for many years and has demonstrated responsiveness and expertise across many disciplines. They have helped to develop solutions for us for changing email servers, consolidating websites, upgrading server hardware and monitoring network health. I am confident that HIOD IT will continue its excellent performance for many years to come.
Dan at HIOD IT was really easy to deal with, helping us out with many issues.
He spoke our lingo, which made it easy for us to understand what was going on and what needed to happen moving forward.
I would recommend Dan and the team at HIOD IT to anyone for great support!
We have been a client of HIOD IT for over 5 years and have relied on HIOD IT for both recommending, installing, and supporting the entire backbone of our IT systems/infrastructure in our Head Office.
During times of critical need, the team at HIOD IT have been helpful, responsive, professional, and dedicated. I would like to personally thank Dan, our account manager at HIOD IT for the exceptional support he has provided our business and for going above and beyond.
When the COVID-19 pandemic took hold in early 2020, we approached them for additional support. During this time of need, they have aided with the day-to-day support and care of our 80+ store network, while continuing to support and manage our IT backbone.
With a dedicated account manager, I am certain the team at HIOD IT will be able to provide your business with a customised support package as they have done for Wittner.
James C | IT Manager | WittnerHIOD IT has been supporting us for the past 3 years and look after our entire server infrastructure both here in Australia, as well as our New Zealand offices. They have been a very competent unit and have exceeded my expectations every single time. They have proven to be a good alliance and I recommend them without any hesitation.
Aun Rizvi, AHI Carrier | TotalineHIOD IT have provided fantastic customer services to our business for many years now. They understand our unique business structure (church/not for profit) and are accommodating to that. The team also look after us and provide us with great value for money in addition to updating and adapting our IT solutions as our business continues to grow. Would highly recommend HIOD IT for your IT and telecommunications needs.
Linita Chongue McMillan | Faith Christian ChurchHIOD IT is VERY HIGH on everything. Products, quality, people, service, advice and commitment.
Rajesh SethiThe team at HIOD have been looking after our I.T requirements for about 3 years. They manage our network, PC’s and server maintenance. They are responsive and always willing to assist. As a Director of Big Post Pty Ltd I am happy to recommend their services.
Daniel Shanz | Big PostDan and the team at HIOD IT provide a number of services including managing our corporate email and website. We are happy to recommend their services.
Brett Mansfield | Buyers Choice Home Loan Advisory ServicesSince making the decision to move our IT network & services across to HIOD IT back in October 2013, we haven’t looked back. Over this period, they have consistently met and/or exceeded our expectations in terms of response, service delivery and expertise, and have done so at very reasonable rates.
We have come to increasingly rely on HIOD’s services since initially engaging them, and have recently transferred all of our website hosting and development across them as well. I have no hesitation in recommending Dan and his team as IT service providers.
HIOD Telecommunications are a top-shelf company to work with. They have a high level of customer service and are extremely prompt in getting back to you. The highly knowledgeable team makes it even easier to explain your needs without confusion.
I highly recommend their services for a job of any size.