BUYERS CHOICE

WE’RE GLAD YOU’RE HERE

We are excited to offer your business a special opportunity to join Buyers Choice in partnering with HIOD IT. Allow us to take away the frustration around your IT and in exchange HIOD IT will bring silence to your IT problems.

Below is a breakdown showing what this special offer includes and how it will make a difference in the way your business operates. This offer has specifically been tailored to your business needs.

If you have any questions feel welcome to call our team on 1300 363 516 or email sales@hiodit.com.au

WHATS INCLUDED

24/7/365 Monitoring

Barracuda Email Security

Antivirus Protection

Unlimited In-scope
Remote IT Support

LETS BREAK THIS DOWN FURTHER…

 

24/7 Monitoring & Alerting

  • 24x7x365 Infrastructure Monitoring
  • Scheduled Preventive Maintenance
  • Real-Time Alerting
  • Resolving Low-level Alerts

Manage Patch

  • Microsoft & 3rd Party App Updates
  • AV Monitoring
  • Patch/Threat/Status Reporting
  • Antivirus Inclusion

Support

  • Guaranteed response time
  • Proactive Break/Fix Service
  • Unlimited in-scope Remote Support (Phone, email and chat)
  • Support of Approved Software

Cyber Security

  • Software application whitelisting and hardening
  • 24/7 protection & monitoring by our security operations centre (SOC) and cyber response team
  • Cybersecurity software for laptops, desktops, smartphones and tablets
  • Microsoft 365/Google Workspace security setup and management
  • Login security (2FA/SSO) setup and management
  • Email account & file storage security
  • Ransomware protection
  • Asset vulnerability scan

Management

  • Asset/Software/Hardware Reporting
  • Monthly Executive Report
  • Technology Business Review
  • Meeting – Monthly
  • Disaster recovery and business continuity planning
  • Ongoing advice and quarterly check-ins
  • Virtual CIO: Dedicated 1300 number
  • Hardware & software procurement

*Add On Options

  • Network device monitoring
  • Server monitoring
  • On-site support
  • Website back up
  • Mobile device management (android, iOS)
  • After hours support

PRICING

Custom Pricing

You’re probably wondering how much this all costs. Our aim at HIOD IT is to create an effective tailored solution that doesn’t break the bank.

This special package comes with all of the discussed inclusions and help from an entire team of IT experts at the amazing price of only $75 ex GST per device per month.

DEFINITION

Barracuda Email Security

HIOD IT understands the importance of protecting your client’s data and protecting your business from any reputation damage. This is where our Barracuda Email Security Subscription comes in.

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound emails traffic to protect your business from email-borne threats and data leaks. 91% of cyberattacks start with an email.

Email attacks are getting more complex and dangerous. You need to stay ahead of cybercriminals to protect your business and data. Only Barracuda protects against all 13 email threat types from spam and ransomware to socially engineered threats such as spear phishing, business email compromise and account takeover.

Did you know that

  • There has been a 300% increase in reported cybercrimes since COVID-19
  • There has been a 103% increase in ransomware attacks in 2020
  • 60% of small businesses experiencing cyberattacks go out of business.

Antivirus Protection

Safeguard your privacy, connect securely, speed up devices, and stay safe from cybercrime.

1. SECURITY: Get piece of mind with our antivirus that’s heavy on features, but wont slow you down. Stay safe from viruses, ransomware, phishing, and hackers.
2. PRIVACY: Protect your identity and privacy from cybercriminals by hiding what you do online and stay safe on unsecured public Wi-Fi.
3. PERFORMANCE: Make your PC feel newer with faster processing and more storage space, plus get longer battery life.

Unlimited Remote IT Support

Have confidence that your device is covered with our unlimited in-scope remote IT support. The moment an issue arises send an email to our helpdesk team at help@hiodit.com.au and let our team of experts solve the issue for you.

24x7x365 Device Monitoring & Management

Remote monitoring and management (RMM) is a fully-featured, secure, cloud-based platform which enables HIOD IT to remotely monitor, manage and support your businesses devices.

RMM allows HIOD IT to provide instant support with one-click access to managed devices. This allows our team to mitigate risks and anticipate issues before they occur.

Our RMM tool is updated on a monthly basis with new innovations and capabilities to enhance service delivery.

RECOMMENDATIONS

Password Management

All to often we see users write passwords in a book or on a sticky note on there desk. Not only that, passwords are generic and simple (Welcome1234 or name1234) and used across many log ins. We recommend using a Password Management software such as Lastpass. Not only will Lastpass store your passwords and other sensitive information safely and securely, it will also offer strong password suggestions that change for each website log in.

Enable 2FA/SSO

We recommend that this is enabled for all platforms that require you to log in. This may include your emailing platform, CRM, Social media platforms such as Facebook, LinkedIn, Instagram, Whatsapp. Where possible utilize Google Authenticator for your 2FA codes.

VoIP Phone Systems

customer service help desk

Cloud Computing

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Hardware & Software

System

Ready To Get Started?

Use the below contact us form to fill in your details, a friendly HIOD IT staff member will be in touch.